Account Contact Information update bug


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thewbmnstr
Posts: 1
 Joined: 2008-04-08

I live in the town of Desert Hot Springs in the state of California, yet when attempting to update my account information I continue to get the error message "Please enter a valid city name". This IS a "valid" city name... and so I can not finish setting up my account.

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Submitted by thewbmnstr on Tue, 04/08/2008 - 4:57pm.

David
David's picture
Posts: 103
 Joined: 2007-10-26
RE: Account Address

It looks like this is a bug with the system. For the time being, please input your city using two words as shown here "Desert HotSprings".

This will trick the system and let you move forward.

I'm immediately forwarding this bug to Engineering for review and a prompt resolution.

Thanks for bringing this to our attention.

Cheers,

--

Dave Fortino
VP Audience Development
NetLine Corporation


Tue, 04/08/2008 - 5:39pm