The publisher has received, through our work, the name, address, company name, and a lot of other information about the consumer. So the publisher rejects him/her as not acceptably qualified for the particular journal or white paper. What stops the publisher -- who has paid zero -- from retaining this contact info for mailing lists, resale, consumer oriented offers, etc., etc. Does RevResponse have a firm policy and periodic audits to insure that if a commission is not paid, the publishers' databases are purged of this information?
Yes, that's right and I think we as publisher must clearly know is the database of our rejected lead is deleted by the revreponse/publisher or in the future the database of our rejected lead is used to offer other publication/products???
I agree..OR a backend document of what each publisher is looking for as far as job tile and whatnot. Then we know who to target instead of blindly sending people and creating fustraton for the user.
Thank you all for your concerns. I understand where you are coming from and will do my best to explain.
The publisher is never provided with the information of your rejected subscribers. They provide their filters to us up-front. If a subscriber does not meet their qualifying criteria it is logged as a reject for you and that information is never passed to the offer publisher. If, in the process of signing up for an offer with you, they opt-in to receive messages from TradePub/RevResponse, that is the only time that we capture the information they provide in order to contact them in the future.
We wish it were possible to publish a list of qualifying criteria for each offer but unfortunately we cannot do so. This would open our program to fraudulently collected leads and subscriptions and would hinder the operation of our program.
Hello to both of you. We understand how frustrating it is to see a high reject rate when you are working so hard to promote our offers. I'm happy to provide you with more information about rejections and hopefully provide some tips to help you change those percentages.
Rejection rates vary for different publishers based on their specific audiences and the offers they are trying to promote. If a subscriber qualifies for an offer they are accepted but there are qualifying criteria that vary for each offer. The magazine/offer publishers determine the qualifying criteria for subscribers.
The way our service works is that you get paid on qualified leads. If you see that some of your subscriptions are rejected, that is because your audience did not meet the qualifications set by the publisher to receive an offer.
We are able to pay you for the subscriptions you generate because we are paid for generating leads for the clients that supply those offers. Some of these clients set up rejection criteria. That criteria can be something like qualified leads must come from individuals who work for companies with a certain amount of employees. That's just one example.
The good news is that the more difficult the subscription is to generate (and the more rejection criteria it has) the higher the payout is when your audience does qualify.
Factors affecting the success of subscription request vary by the offers. They can be affected by job title, company size, location, etc.
The most common reason subscriptions are rejected is geographical location. If most of your audience members are from international regions, consider utilizing our offer catalog to choose promotions that will match their regions.
Some suggestions for lowering reject rates include:
1. Send generic promotions to the home page of your partner site. The home page of your partner page dynamically optimizes itself every day based on what your audience has found success in requesting.
2. Featured Offer Posts: Find offers that not only contextually serve your audience’s needs but also serve their geographic location.
3. If most of your traffic is international, you may want to highlight the International Category page. The link to that page can be found in the navigation of your partner site.
And the 2nd comparison is from email about Daily Report:
Report Day: 2009-01-26
Week Range: 2009-01-25 to 2009-01-26
Month Range: 2009-01-01 to 2009-01-26
Day Commission: $3.30
Week Commission: $10.95
Month Commission: $61.91
And now I'm checking my report but It's change (3rd comparison)
2009-01-26 1 8 89.00 % $1.65 $1.65
Why the report is changed after the daily progress report is send to our email??? Hm... I must cross check all of my daily progress report and compare it with the report time period.
Hi Adiska - We apologize for your confusion. It has been brought to our attention that the reports ran twice on the 26th. This led the report that you got via email to show your statistics as being 2x the actual amount. The reports were fixed yesterday which accounts for the change you saw within your RevResponse reports.
You are welcome to cross-check your email reports with the RevResponse reports if that will help you to ease your mind. Reporting errors are a rare occurrence but they can occasionally happen. We do everything to fix them quickly and accurately.
Again, I apologize for the confusion but assure you that the report you saw within RevResponse yesterday is up-to-date and accurate.
Hi,
Why don't you see which ones you get most accepted and promote those more? That is what I do and I have a very low reject % ATM I've got only 20% rejects. Which is ok till I targeted the right offers to my traffic! Now I rarely get any rejects... although I don't have daily signups..
This is a very good topic. When tradepub is collecting the information from the referrals (even if they are rejected), I believe there should be some kind of pay-out to the publishers.
Publishers won't know what tradepub is doing with the information that was collected. Tradepub may be sending those rejects a separate email asking them to subscribe for different magazines (without the publishers affiliate link).
GeekStuff - You're correct. This forum thread closely ties in with the thread you mention. As always, we appreciate your input. The comments all of our partners make affect the future of our business and our business practices.
That said, at this time the course of action we have chosen is to provide aggressive payouts for the good subscriptions our partners generate as opposed to paying less for every submission regardless of it qualifying or not.
Regarding the TradePub mailings you mention, those are only mailed only to users who choose to opt-in on the bottom of every form displayed across our network. If you work with other affiliate networks, you’ve surely seen this in the past.
As mentioned in the other thread you link to, one prime example is Amazon.com’s affiliate program. When a users clicks on a product from a partner’s site and proceeds to buy that item, the partner is paid. Later, Amazon.com will email users recommending products and providing direct Amazon.com links.
We appreciate your opinion and will continue to improve our program for your benefit and the benefit of all of our partners.
OK guys... Thanks for all suggestion and thanks also for the explanation Karen. I believe that revresponse team will pays for what we do. I'll always try to maximize my revenue on this program.
Joined: 2008-04-14